1. WHO WE ARE
Scaling Videos is a video creative and performance marketing service operated by Akshay Jain, founder of Mlada (Siddham Creations), based in Ludhiana, Punjab, India. Our website is scalingvideos.com. For any privacy-related queries, contact us at kunika@mlada.in.
2. INFORMATION WE COLLECT
We collect information you voluntarily provide when you fill out our contact or lead form. This includes:
- First and last name
- Phone number
- Company or brand name
- Work email address
- Monthly Meta ad spend range (optional)
- Service interest — video creatives or performance marketing (optional)
- Your biggest challenge (optional)
We also automatically collect certain technical data when you visit our website, including your IP address, browser type, device type, pages visited, and time spent on pages. This is collected via cookies and analytics tools including the Meta Pixel.
3. HOW WE USE YOUR INFORMATION
We use the information you provide to:
- Contact you to discuss your video creative or performance marketing needs
- Respond to your enquiry and provide our services
- Send relevant follow-up communications related to our services
- Improve our website and understand how visitors interact with it
- Run and optimise advertising campaigns on Meta (Facebook and Instagram)
We do not sell, rent, or trade your personal information to any third parties.
4. META PIXEL & ADVERTISING
Our website uses the Meta Pixel (also known as the Facebook Pixel), a piece of code provided by Meta Platforms, Inc. The Meta Pixel helps us:
- Track conversions from Facebook and Instagram ads
- Optimise our ad campaigns based on collected data
- Build audiences for future advertising
- Retarget people who have previously visited our website
The Meta Pixel may collect data such as your IP address, browser information, and actions you take on our site (such as viewing a page or submitting a form). This data is shared with Meta Platforms, Inc. and governed by Meta's Privacy Policy.
You can opt out of Meta's data collection by visiting Meta Ad Preferences or by using an ad blocker.
5. GOOGLE SERVICES
We use Google services to store and manage lead information submitted through our contact form. Data submitted via our forms is stored securely in Google Sheets, accessible only to authorised members of our team. This data is governed by Google's Privacy Policy.
6. THIRD-PARTY SERVICES
Our website may use the following third-party services, each with their own privacy policies:
- Meta Platforms (Facebook/Instagram) — advertising and pixel tracking
- Google — lead data storage via Google Sheets and Apps Script
- Netlify — website hosting
- Behold — Instagram feed display
- YouTube — embedded video content
7. DATA RETENTION
We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, or until you request deletion. Lead data submitted via our forms is retained in our Google Sheets for a maximum of 24 months, after which it is reviewed and deleted unless an active business relationship exists.
8. YOUR RIGHTS
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal data
- Withdraw consent for us to contact you at any time
- Object to processing of your personal data for marketing purposes
To exercise any of these rights, email us at kunika@mlada.in and we will respond within 7 business days.
9. COOKIES
Our website uses cookies — small text files stored on your device — to improve your experience and enable advertising features via the Meta Pixel. By continuing to use our website, you consent to our use of cookies. You can disable cookies in your browser settings at any time, though this may affect website functionality.
10. CHILDREN'S PRIVACY
Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected data from a minor, please contact us immediately at kunika@mlada.in and we will delete it promptly.
11. SECURITY
We take reasonable measures to protect your personal information from unauthorised access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security of your data.
12. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after any changes constitutes your acceptance of the updated policy.
13. CONTACT US
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact us:
- Email: kunika@mlada.in
- Website: scalingvideos.com
- Address: Ludhiana, Punjab, India